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DV9 International Pte Ltd
21A Sembawang Road, Singapore 779036
Tel:(65) 6453 1435; Fax:(65) 6453 5106
Email : info@dv9.com
Website : www.dv9.com

	Your eBusiness Partner
	DV9 International is a company passionate about transforming the way business gets done. Established to address the Internet Professional Services market, DV9 designs, develops and delivers powerful, practical Internet solutions that makes business sense. With a unique combination of strategic business thinking, creativity and technological expertise in the e-business industry, DV9 stands out from the competition in identifying and achieving emerging e-business opportunities for our clients …… the result is e-transformation! Together with DV9's breadth and depth of e-business knowledge that has proved critical along the path of our clients' success, we have also group expertise in technology developments ranging from web design, web hosting, to commence stores, online procurement, and content management to the latest WAP and PDA applications. DV9 International offers the following range of services to help build successful online businesses: Electronic Commerce Web Design and Animation Multimedia and Video Streaming Enterprise Portal development E-Business Consulting Web application Development Payment integration Domain Registration Web design Email hosting Leased Line Connectivity

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Smart Messaging Server
"Enable clients to simply, quickly, and effectively get the right message to the right person via the right channel in an appropriate format with suitable privacy and security while respecting customer preferences."

Electronic Messaging and Reminder System (EMARS)
EMARS is a server system that empowers businesses to send personalized electronic messages or appointment reminders to their intended target through SMS, Pager and/or Email. Reminders can be sent x (configurable) days before the appointment either via SMS or Email based on what has been opted for. The general public will also be able to request for information by sending an SMS message to the EMARS server located within the business with specific customized keywords. The EMARS system will then reply with a SMS message based on any specific business requirements set on the fly on the system.

EMARS in Action in the HealthCare Industry
EMARS is the perfect complement and extension to any existing Appointment/Booking system of the healthcare industry. Harnessing SMS to extend existing Booking/Appointment system relates to better Patient and Customer service. Daily Last-Minute cancellation of bookings can also be reduced which in turns relate to higher savings from Doctor's "idle time". This means that the institution will be able to re-schedule the allotted time and resources to maximize resource like doctor's time, equipment or medication that has been prepared, which will otherwise be wasted if patients do not show up for their appointments.

SMS Reminder (appointment reminders)
	· Rescheduling notification · Procedure preparation notices · Staff scheduling notification · Recall notices · Treatment compliance reminders · Payment policy reminders · Much more
Benefits
	· Reduce no-shows · Increase productivity · Reduce costs from no-shows and more costly reminder methods · Enhance patient services · Increase patient accessibility to care · Improve compliance to performance measures · Increase patient retention · Show patients you care

EMARS can also be applied in business processes

1. SMS-based Queue Management System
2. Automated-Monitoring Response System to manage machinery, servers and systems on downtime or specific system behavior
3. Ringtones and Logos downloads and broadcast
4. SMS Surveys and Response Gathering etc

With SMS, you can communicate with your customers over a variety of communication channels: telephone, e-mail, SMS, paging, fax, and wireless. You specify delivery rules for each channel.

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DVSpine
DVSpine is a proven platform to meet most e-commerce and web application development needs.

DVSpine is designed to facilitate a powerful backend application interface, which allows the client to manage the site transparently, anytime and anywhere. The client no longer needs to depend on the web publisher to make modification to the site or worry about the limited number of changes per month. The backend application interface is designed together with the client to provide all the necessary applications for the client to control and manage the site and also to integrate into the client's business work flow.

Visit www.dv9.com for more information.