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LPG Gas Suppliers >
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UNION
ENERGY CORPORATION PTE LTD
No. 12, Defu Lane 11, Singapore 539168
Tel: (65) 6858 6666 (Main
Line), 6363 5555 (Domestic), 6287 4222 (Commercial)
Fax: (65) 6284 2414
General Enquiry :
enquiry@unionenergy.com.sg
Website :
www.unionenergy.com.sg
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Operating Hours
8.00 a.m. to 8.00 p.m. (Mon-Sat)
8.00 a.m. to 7.00 p.m. (Sun & PH)
Your
Quality Energy Provider
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Company
Background and Competitive Edge
The Liquefied
Petroleum Gas (LPG) industry has certainly evolved
tremendously since its early days. Similarly, Union Group
had evolved from a one-man operation to today's 100 vehicle
fleet operations coupled with technology advances.
We have more than 20 years of experience
and we are
proud to be one of the market leaders in the LPG business,
possessing significantly more than 30%
market share.
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CLIENTS
Commercial clients
Our commercial clients include
shipyards, government bodies, educational institutions, laundromats as
well as coffee-houses and hawker centres.
With our own team of
professional engineers, we are able to provide in-house solutions for
installation of equipment and maintenance of LP gas piping, providing
cost-efficient solutions with premier service standards.
Domestic clients
We provide island-wide
distribution to all domestic clients, maintaining our response time of
20 minutes. To reward our loyal customers, we have also implemented
various promotions and price discount schemes.
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DELIVERY FLEET
We created a unique identity for
our company’s fleet of more than 100 vehicles through a
consistent look for all trucks, and delivery personnel
through standardized uniforms.
Deliver island wide even to the
nearby islands.
Our friendly delivery personnel
and technicians are trained to provide free maintenance and
product solutions advice. |
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PERSONALISED
CALL CENTRE SERVICE
Ownership of our own call centre
operations enable us to control and make fast decision vs
outsource call centre operations common in the LPG industry.
We are equipped
with a dedicated team of Customer
Service Associates who have at their disposal:
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a fully computerised
order receiving, relaying and dispatching system |
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a trunk radio system
for efficient communications with all fleet personnel. |
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Our ERP
system and telephony systems are
constantly upgraded to keep up with
the latest technological trends and
advances. |
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Our friendly Customer Service
Associates are professionally trained with full-fledged
customer service skills, complete product knowledge, as well
as the ability to communicate in all dialects.
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BOTTLING PLANT
Our Unique Selling
Proposition stems from the ownership of the only
independent LPG bottling plant in Singapore.
With our own direct sales
and distribution network, we are thus able to cut out
middlemen costs and translate that into cost savings for
our customers.
All our cylinders constantly
undergo regular and comprehensive maintenance processes
to ensure a consistent look and adherence to safety
standards. These all add up to added quality assurance
in the bottling process, ensuring a cost effective,
quality product for our customers.
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